Be in control of your home Wi-Fi with the Command IQ App!

Click Here to find out more about the Command IQ App! 

Or click the link below to download the app!

Apple iTunes    

Command IQ Support

CommandIQ® App enables you to monitor and control the devices that connect to your home or business Wi-Fi network. Features include parental controls, guest networks, network security, and more!  

  1. Download the CommandIQ® App.
                                                                                                         
  2. Tap Let's Get Started.
        
         
            
  3. Enter your personal information. The password you enter here will be used to access the app. This is not the login and password for your Wi-Fi. Please wait at least 10 minutes after your router has been ‘turned up’ before attempting step four.
        
        
           
  4. Your system will have a metal plate on the side or bottom. Tap the icon and scan the QR code that appears within the app. Alternatively, you can enter the MAC Address and Serial Number also found on that same metal plate.

         
        
  5. After the scan is complete,  you may be asked to enter your account number. 

          
        

  6. Set up your Wi-Fi.  


          
        
    •    If you already have Red Bolt-managed Wi-Fi set up in your home, enter your current login and password to proceed. Please note that if you enter a new SSID and password, you will need to update it on all your devices as well. 


    •    If you are setting up Wi-Fi for the first time, name your network and create a password. If you have are having issues with the app, please call us at 844.571.0733

Once you pair the router with your CommandIQ app, go to My Network and under the Networks tab select the default name your router is named as (starting with CXNK0). Select the pencil icon and you can change your network information from there.

Watch this video to learn how to change your network name and password through the Command IQ app.

Verify the speed test you are using, we suggest a test named Ookla. You can also run a speed test on your network through the CommandIQ app in the My Network tab, it will be listed as Bandwith test. We also suggest running speed tests at different hours of the day to verify it’s a consistently low speed. If your speeds consistently return as slow, give our IT Support team a call and they will be able to assist you.

Watch this video to learn how to check your network speeds with the Command IQ app!