You can follow these steps, or watch the video above.
1. Download the CommandIQ® App.
2. Tap Let's Get Started.
3. Enter your personal information. The password you enter here will be used to access the app. This is not the login and password for your Wi-Fi. Please wait at least 10 minutes after your router has been ‘turned up’ before attempting step four.
4. Your system will have a metal plate on the side or bottom. Tap the icon and scan the QR code that appears within the app. Alternatively, you can enter the MAC Address and Serial Number also found on that same metal plate.
5. After the scan is complete, you may be asked to enter your account number.
6. Set up your Wi-Fi.
- If you already have Red Bolt-managed Wi-Fi set up in your home, enter your current login and password to proceed. Please note that if you enter a new SSID and password, you will need to update it on all your devices as well.
- If you are setting up Wi-Fi for the first time, name your network and create a password. If you have are having issues with the app, please call us at 844.571.0733