2:38PM April 19, 2018
CDEC currently offers two internet packages – based on speed – to both residential and small business customers. For larger businesses, service-level agreements are available and tailored to suit the customer’s need. You can read about these on the “Products” tab above.
All of CDEC’s internet customers have access to unlimited data usage and the option of renting a router for connectivity.
Utilizing our router option ensures a customer receives the symmetrical speeds that only direct Fiber-To-The-Home (FTTH) is capable of providing. And, if you have any issues with our router, CDEC will replace it at no additional cost.
A typical service installation consists of these steps:
1. You can sign up for service on this site or at our Grants office. You will receive our customer agreement, terms and conditions and our policies.
Your internet bill is mailed separate from your electric bill at the first of every month. Your first bill will consist of a prorated amount for the partial first-month’s use, as well as the next full month’s charges.
If service is not currently available in your area, you can express your interest in subscribing to it when it is. Once you express your interest, CDEC will contact you as soon as our service becomes available.